Privacy Policy

Last updated: September 3, 2026

Noolight Inc. (“Noolight”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (noolight.com), purchase our lighting fixtures, or interact with our services (collectively, the “Services”).

Please read this Privacy Policy carefully. By accessing or using our Services, you agree to the collection and use of your information as described in this policy.

1. Information We Collect

To provide you with our products and services, we collect personal information from you through various interactions on our website.

  • Personal Information You Provide: When you place an order, create an account, or contact our customer support, we may collect your name, billing address, shipping address, email address, and phone number.

  • Payment Information: We accept major credit cards, PayPal, Apple Pay, and other secure payment methods. We do not process or store your full credit card numbers on our servers. All payment data is securely handled directly by our third-party, PCI-compliant payment processors.

  • Automatically Collected Data: When you browse noolight.com, we automatically collect certain information about your device, including your IP address, browser type, time zone setting, operating system, and information about how you interact with our site (e.g., pages viewed, products clicked).

2. How We Use Your Information

We use the information we collect for the following business purposes:

  • To Fulfill Orders: To process your transactions, arrange for shipping (via carriers like FedEx, UPS, or DHL), and provide you with order confirmations and tracking updates.

  • Customer Support: To communicate with you, address your inquiries regarding sizing, custom orders, or returns, and manage warranties.

  • Marketing (With Your Consent): To send you emails about new arrivals, sales, and lighting collections. You can opt out of these communications at any time.

  • Site Optimization: To analyze site usage, improve our website layout (powered by WooCommerce), and enhance your overall shopping experience.

  • Fraud Prevention: To screen our orders for potential risk or fraud and maintain the security of our platform.

3. How We Share Your Information

We do not sell your personal information. We only share your data with trusted third parties necessary to operate our business and fulfill your orders:

  • Service Providers: We share necessary details with shipping carriers to deliver your products and payment gateways to process your transactions safely.

  • IT Platforms: Our store is built on WordPress and WooCommerce, which may process your data to help us run our online store smoothly.

  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to track the activity on our site and store certain information. Cookies are used to remember your cart items, keep you logged into your account, and help us understand your preferences based on previous or current site activity. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

5. Your Privacy Rights

Depending on your location (such as the EEA/UK under GDPR or California under CCPA), you may have the following rights regarding your personal data:

  • The right to access the personal information we hold about you.

  • The right to request the correction of inaccurate personal data.

  • The right to request the deletion of your personal data (“Right to be Forgotten”).

  • The right to withdraw your consent for marketing communications at any time.

To exercise any of these rights, please contact us using the information provided below. We will respond to your request in accordance with applicable laws.

6. Data Security and Retention

We implement appropriate technical and organizational security measures, including SSL encryption, to protect your personal data against unauthorized access, loss, or alteration. We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.

7. International Data Transfers

Noolight operates globally. Your information may be transferred to, stored, and processed in countries outside of your residence, including the United States and our facilities in Hong Kong/China. By using our Services, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Noolight Inc. Email: [email protected]

Address: 21 Kwai Fung Street, Kwai Chung, HK